Background

Wyndham Garden Miami International Airport is a 152-room full-service hotel located near Miami International Airport. The property features an on-site restaurant, Pilot House, serving guests throughout the day, including a breakfast buffet.

The hotel operates with Oracle MICROS and Oracle Opera Cloud as its PMS. Efficient management of restaurant and room revenue is critical for accurate daily financial control.

Here's what they have to say about the partnership:

Before Omniboost, we spent around 30 minutes every day consolidating and posting transactions manually, which carried a risk of errors and delayed visibility. With Omniboost, the transfer is now automatic and direct, making daily revenue management much easier. The process is straightforward, and the support team works seamlessly with us, giving us confidence in our data from day to day.

Carlos Garcia
Controller & IT Manager, Wyndham Garden Miami International Airport

The Challenge

Before implementing Omniboost, revenue transfers from Oracle MICROS to Opera Cloud were manual and time-consuming.

Daily tasks included:

  • Consolidating transaction data
  • Verifying totals
  • Posting revenue manually into the PMS
  • Checking for errors or adjustments

This process took approximately 30 minutes per day and led to:

  • Delayed access to daily revenue data 
  • Higher risk of posting errors
  • Extra reconciliation effort
  • Slower insight into operational and financial performance

With active restaurant operations, immediate and accurate financial visibility was essential.

The Solution

By partnering with Omniboost, Wyndham Garden Miami International Airport implemented an automated integration between POS and PMS systems.

1. Real-Time Revenue Transfer: POS to PMS

Omniboost automates the daily transfer from Oracle MICROS to Opera Cloud:

  • Revenue posts automatically
  • Eliminates manual consolidation
  • Reduces human errors
  • Provides consistent, accurate data

Financial information is now available in real-time, enabling better operational control.

2. Faster Operational Insights

Automation provides quicker visibility into:

  • Restaurant and room revenue
  • Daily performance metrics
  • Costs and income tracking

Management can now make proactive, informed decisions with confidence.

3. Dedicated Support Through Complex Environments

Even in a large brand environment, Omniboost provided:

  • Clear communication during setup
  • Strong collaboration with the hotel team
  • Responsive support for ongoing reliability

The Result

Today, Wyndham Garden Miami International Airport benefits from:

  • Automated daily POS-to-PMS revenue posting
  • 30 minutes saved per day
  • Fewer manual errors and adjustments
  • Faster access to accurate financial data
  • Improved operational control across rooms and F&B

With Omniboost in place, the finance team focuses less on manual tasks and more on performance and profitability.